AURA HOTEL IN MIDLOTHIAN DEAD BODT UPDATE
AURA HOTEL IN MIDLOTHIAN DEAD BODT UPGRADE

I left a message for the director, explained the entire situation, and no one ever called me back. On my way home I called the company and asked for the corporate office to complain and was told that there wasn't one. I finally lost it and said a couple choice words to her, and she had the audacity to tell me that my membership would be canceled. I told her that I was going to let her manager know that she hung up on me and she continued to be rude. There was only 1 lady at the front desk when I checked out 5 minutes later, and she said her name was Rebecca. She was never listening to me because before she hung up, she said the hotel charged an additional fee after 15 minutes and it had only been 5 minutes. I said that I was not yelling, just trying to explain the situation, and then she hung up on me. I tried to explain the horrible experience we had checking in and the lady accused me of yelling at her. However, the next day at 1:05 pm, we received a call from the front desk asking if we were leaving and I informed the representative that we would be leaving in 5 minutes. At this point, I felt okay about the extreme delay. Normal check-out was at noon, but we were told that we could stay until 1:00 pm.

AURA HOTEL IN MIDLOTHIAN DEAD BODT UPGRADE

We tried not to let the situation ruin our night and the hotel provided a 15% discount, chocolate covered strawberries, rose petals on the bed, and an upgrade to our champagne at no additional charge. Finally, after waiting almost 3 hours we got the room. I arrived on time, only to be told the room was not ready 3 times. This was my first time staying at this hotel and my reservation was for 7:00 pm. In addition, I paid a $50.00 membership fee. On February 2, 2022, I booked the Luxe, with a room rate of $351.00.

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AURA HOTEL IN MIDLOTHIAN DEAD BODT UPDATE

In the event that you will be arriving later than one hour past your arrival time, we ask that you contact the property to update your arrival time.īrowse our FAQ page to learn more about Prestige Club Escapes. Rooms and suites are held for one hour past your estimated arrival time. Reservations can be made on-line or by calling 773.463.8543. Reservations are not required but are strongly recommended. Select rooms and suites feature hot tubs, spa tubs, steam showers, vibe lighting systems and much more. AXIS, Chicago is located 1 mile east of Midway Airport, 2 miles south of I-55 on Pulaski Road.Īll rooms and suites at AMBIANCE, AURA and AXIS feature king-size beds, flat panel televisions with 4 adult video channels, Tilt position cushions and Tantra chairs. AURA, Midlothian is located 7 miles south of Midway airport, 3 miles south of I-294 and 2 miles north of 159th Street on Cicero Avenue. PRESTIGE CLUB DESTINATIONSĪMBIANCE, Franklin Park is located 3 miles south of O'Hare airport and one block north of Grand Avenue on Mannheim Rd. More information about membership in Prestige Club can be found on our Membership page. If you qualify for membership, enrollment is quick and easy and our comprehensive privacy policy ensures that your information will be held in the strictest of confidence. Membership dues start at just $40 per year. Additional benefits include use of our xpress reservations system, membership rewards program and discounts and promotions on rooms, suites, packages and products. Our flexible rate tiers allow you to occupy any of our incredible rooms and suites for as little as four-hours, as long as an overnight stay or for any length of time in between. Members of Prestige Club enjoy access to a wide selection of mind-blowing rooms and suites at AMBIANCE, Franklin Park, AURA, Midlothian and AXIS, Chicago. Prestige Club EscaPES PRESTIGE CLUB MEMBERSHIP

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